Return Policy
Our Return Policy
At ComfortOn, we are committed to providing you with premium quality mattresses and accessories. We stand behind the quality of our products and want to ensure your complete satisfaction.
Please note that due to hygiene and health regulations, we do not offer free trials or returns on mattresses and bedding products once they have been delivered and used. This policy protects both our customers and maintains the highest standards of product quality and hygiene.
Quality Assurance
All ComfortOn products undergo rigorous quality testing before leaving our factory. We ensure that every mattress and accessory meets our strict quality standards for durability, comfort, and performance.
- All products are inspected for defects before dispatch
- Manufacturing defects are covered under warranty
- Quality certifications ensure product reliability
- Buying directly from the manufacturer guarantees genuine products.
Defect & Warranty Claims
If you receive a product with a manufacturing defect, please contact us within 7 days of delivery. We will arrange an inspection, and if the defect is confirmed, we will offer a replacement or repair in accordance with our warranty terms.
Warranty coverage is provided as per the terms specified for each product series. Please refer to individual product pages for specific warranty details.
Contact Us
For any questions regarding our return policy or to report a manufacturing defect, please contact our customer care team:
Phone: +91 78381 21222
Email: comfortonmattress2009@gmail.com
Business Hours: Mon–Sat, 10:00–18:00